Refund policy

We accept returns within 14 days of delivery. To be eligible for a return, the following conditions must be met:

• Items must be unworn, unused, and in original condition

• Original packaging must be included

• Proof of purchase is required

Restocking Fee

Returned items that show signs of wear, damage, alteration, foul odors, or are not in their original condition may be subject to a restocking fee of up to 25%, which will be deducted from the refund amount.

Return Shipping

Customers are responsible for all return shipping costs. Shipping fees are non-refundable. We recommend using a tracked shipping service, as Khalil is not responsible for lost or damaged return shipments.

Refunds

Once your return is received and inspected, you will be notified of its approval or rejection. Approved refunds will be issued to the original payment method within 5–10 business days. If applicable, any restocking fee will be deducted from the refund amount.

Exchanges

At this time, we do not offer direct exchanges. If you wish to receive a different item, please place a new order.

Final Sale Items

Items marked Final Sale are not eligible for return or refund.

To initiate a return, please contact us at support@shopkhalil.com. Returns sent without prior authorization may not be accepted.